TERMS & CONDITIONS

The access and usage of the website (the "Website") of Eve Oslo AS are governed by the present terms of use (the "Terms of Use").

- VAT will be deducted for orders shipped outside Norway on checkout.

- Prices do not include delivery charges. 

- By accessing, browsing and using our Websites you acknowledge that you have read, understood and accepted, without reservation, these Terms of Use, as modified from time to time by us. 

- If we decide to modify our Terms of Use, we will post a new dated version on our Websites. Therefore, we invite you to consult these Terms of Use from time to time in order to familiarize yourself with any changes.

The content of our Websites such as texts, logos, photographs, layout, designs and products, are the property of Eve Oslo AS and accordingly are protected by copyrights, trademarks, patents and all other intellectual or industrial property rights which exist under applicable law.

You may download, display or print the content of our Websites solely for personal, non-commercial use. Any other use, including the reproduction, modification, distribution, transmission, or broadcast of the content of the Websites, in whole or in part and by any means, is strictly prohibited, except upon prior written consent of Eve Oslo AS.

Any personally identifying data and information that you may send via the Internet to our website are protected and treated according to our Privacy Policy

Eve Oslo AS invites you to read it carefully before providing us with any personally identifying data and information. 

Any other information or material communicated to Eve Oslo AS through the Internet, by electronic mail or otherwise, including any data, questions, comments, suggestions, ideas, graphics or the like, are and will be treated as non-confidential and non-proprietary.

Anything you transmit or post becomes the property of Eve Oslo AS and may be freely used for any purpose. By submitting information, you are warranting that you own the material/content submitted, that it is not defamatory, and that Evestore.com usage will not violate any third party’s rights. Eve Oslo AS is under no obligation to use the information provided.

You access, use, browse and navigate on our website at your own risk and peril. You recognise and accept that, to the fullest extent permitted by applicable regulations, Eve Oslo AS, nor any other party involved in creating, producing or delivering the websites, may be held liable for any direct, indirect, or consequential damages, any injury to reputation, costs, losses, decrease in turnover or profits or liabilities of any nature whatsoever (even if the advent of such damage was known or could have been known by Eve Oslo AS ), capable of arising from your access to, or use of, or on the contrary the impossibility to use, the websites or their content. 

All materials which are downloaded or obtained by any other manner during the use of our website are at your own risk and peril. Eve Oslo AS assumes no liability for any damage or virus which could affect your computer equipment or other property by reason of your access to, use or downloading of any material from its website or for any illegal intrusion or intervention in the IT systems. Eve Oslo AS reserves the right to interrupt or discontinue any or all of the functionality of its Websites. Eve Oslo AS accepts no responsibility or liability whatsoever for any interruption or discontinuance of any or all functionality of its Websites resulting from actions or omissions of ÈVE or any third party.

The content of our Websites may contain inaccuracies or errors. Eve Oslo AS reserves the right to make changes, corrections and/or improvements to such content any time without prior notice but does not assume any responsibility to do so.

As a service to our visitors, our website may contain hypertext links leading to other websites that are not operated or controlled by Ève. Ève shall not be considered as responsible for these sites and declines all responsibility and liability in relation to their content, legality, accuracy or functions. The creation of any hyperlink to our Websites is prohibited without prior written consent of Eve Oslo AS.

All orders placed by individuals with Eve Oslo AS, Company registration no. 828 584 952 , be it in-store or remotely by telephone, or by the Internet. Before using Eve Oslo AS website and associated webpage and/or placing an order, we kindly ask you to carefully review all the terms included in the current General Conditions of Sales together with the Privacy Notice and the Website Terms of Use and any additional conditions that may appear on the Website from time to time, such as during promotions or campaigns. Each order placed with Eve Oslo AS shall be governed by the present General Conditions of Sales. Unless otherwise provided in the present General Conditions of Sales.

Our General Conditions of Sales may be modified from time to time by posting an updated version on the Website. You are invited to read our General Conditions of Sales on a regular basis to keep informed of these modifications.

You will be bound by the General Conditions of Sales in force at the time you order products from us. You may exercise your right to cancel if you are not happy with the changes as they apply to your order. You may save and/or print a copy of your electronic order confirmation, received by email, and these General Conditions of Sales for your records.  

Any order placed through this Website can be delivered to Norway, North America, EU and selected countries.

To place an order, you will be required to provide mandatory registration information, such as your name and email address, and these will need to be valid and up-to-date. Please inform us of any changes in your address or other information by updating your personal details on this Website without delay so that we can keep accurate records and deal with your request and orders.

After the registration procedure is completed on the Website, you will have a unique member account, with username and password. Security and confidentiality are important to us. To prevent your data from being compromised or detected by unauthorized parties while using our website we use TLS protocol (Transport Layer Security), which establishes a secure and encrypted transmission between your browser and our servers, at all times on our e-commerce platforms and, at a minimum, during login on other platforms. It remains your responsibility to maintain the confidentiality and security of your credentials.

Any successful login using your credentials, regardless of whether it was executed by you or someone else, will be deemed as a personal act by you.

If you know, or have reason to believe that your credentials were stolen or misused, or in case of any other security issue, please notify Eve Oslo AS immediately by Email. You are also advised to take the following precautions:

- When you leave the Website, always use the Logout button on the top to close the session properly.

- Your account username, password and access rights are exclusively for your personal use and shall not be transferred to or shared with others.

If Eve Oslo AS  knows or has reason to believe that your credentials are indeed used by another person, Eve Oslo AS shall immediately suspend the use of such an account (including processing any transaction from such account).

- You can place your orders via www.evestore.com

- Ève´s Products may be ordered through the Website by clicking on the "Add to Basket" button and proceeding to the checkout page.

After ordering the Product/s on the Website, you will be sent to an order confirmation webpage where you can review your order, choose your delivery method and check the total price. After accepting the General Conditions of Sales, you will be invited to provide payment details via Quickpay portal, Klarna, VIPPS or PayPal to finalize your order.

Once you have submitted and confirmed your order, Eve Oslo AS will acknowledge receipt of the order by specifying the details of the ordered Product via email. After confirming receipt of your order, Eve Oslo AS will check that the relevant Product(s) is/are in stock. A contract for the sale of Products between you and Eve Oslo AS will only be formed when Eve Oslo AS confirms that all or part of the Product(s) is/are still available and has/have been dispatched. The contract comes into force once the shipment confirmation is sent. The shipment confirmation from Eve Oslo AS will be proof of a binding agreement between you and Eve Oslo AS.

The contract of sale will apply only to those Products whose dispatch we have confirmed. To the extent permitted by law, Eve Oslo AS is entitled to refuse, cancel or terminate an order for any reasonable ground and at any time. For example, we may refuse an order if a Product is totally or partially unavailable after the order is made. In this situation, you shall be informed of the delivery of partial order or the cancellation of your order. If you have already paid for some or all of the Product(s), we will refund you the full amount in respect of the relevant Product(s) and any delivery costs charged as soon as possible.

Eve Oslo AS may also refuse an order if there is an ongoing dispute concerning payment of prior orders or in the case of abnormal orders and orders which Eve Oslo AS suspects are not placed in good faith.

The prices payable for the items you order are those displayed on this Website on the date you place your order, inclusive of VAT. Delivery charges, when applicable, will be billed at the rates indicated on the Website on the date you place your order, calculated in accordance with the size of the order and the delivery method you select. You will be advised of the delivery charges applicable to your order during the check-out process and before you place your order. The price of a Product and delivery costs displayed on the Website and confirmed in your order confirmation will normally be honored. Ève reserves the right to modify the prices of its Products in the future. Price modifications will not apply to orders of Products already confirmed by Ève.

Payment shall be made by one of the methods you have selected during the checkout process. Payments can be made by credit/debit card, Klarna, VIPPS or Paypal. Payment by credit card/PayPal/VIPPS is immediately due and payable at the time you place your order. Your card details are encrypted during all transmissions for security purposes.

Depending on the payment service provider, payment by credit card may require an authorisation or be executed in multiple steps. In the event Eve Oslo AS does not receive the authorisation, Eve Oslo AS reserves the right to cancel your order. The data registered by our payment system partner constitutes full proof of the financial transactions.

All orders confirmed by Eve Oslo AS will be delivered to the delivery address you specified when placing your order. Eve Oslo AS and/or companies authorized by Eve Oslo AS may contact you by SMS, telephone and/or email with information regarding your order and delivery. Eve Oslo AS does its utmost to ensure standard deliveries (subject to stock availability and after receipt of cleared funds) within 1-5 working days, and at the latest within 30 days. If the delivery has not occurred within the above-mentioned time, please contact Eve Oslo AS to agree on a new delivery date for the Products, or to notify Ève that you are canceling your order.

In order to deliver orders on time, Eve Oslo AS strives to keep sufficient stocks of Products. However, it is possible that stocks of certain Products are too low to cover all deliveries on time. In such cases, you accept that Eve Oslo AS is entitled to complete partial deliveries, or to defer delivery. Orders for Products available in limited quantities will only be accepted by us as long as stocks allow.

The delivered Ève Products shall remain our property until you have paid all amounts owing under the agreement in full, including the payment of all costs included in the order confirmation. All risk of loss, or damage to the Products shall be transferred to you upon your taking delivery (or of any persons acting on your behalf).

At the time of the delivery, you are requested to verify that the number of items being delivered corresponds to that indicated on the delivery confirmation and that the Products are intact, undamaged, dry and unaltered in any manner.

Should you observe damage or missing items, you must notify our Customer Service within a reasonable period after you discovered the damage or missing item and not later than one months. Eve Oslo AS shall in such case provide you with identical replacement Products. This does not affect your legal warranty statutory rights.

Payments shall be made by credit card, VIPPS, Klarna or PayPal. All recurrent orders will be billed to your credit card on the day of shipment. In the event that your credit card cannot be charged, Eve Oslo AS will place your order on hold and send you a notification that the payment could not be executed. Your order will be shipped upon receipt of your payment.

You are entitled to cancel one or more recurrent orders or modify the Product(s) basket, the frequency or any customer detail at any time free of charge. In the event that you cancel a specific order before or while your order is being shipped, you are entitled to refuse the delivery of the Product(s) and, in the event that you received the Product(s) to return the order in accordance with the present General Conditions of Sale.

If one of your Product(s) is out of stock we will notify you by email. You will not be charged for any Product(s) which is out of stock.

You will have the opportunity to benefit from promotional offers specifically relating to your Ève customer club membership. These promotions will not be applicable to any order made outside Ève customer club membership. With your membership account, you will also have the possibility to benefit from ongoing general campaigns and promotions. Your membership subscription does not automatically take into account other promotional offers announced on or around the time of your recurrent order processing. To benefit from such a promotion, it is recommended to place a separate order. 

If you cancel your order before you have received Product(s), you are entitled to refuse the delivery of the Product(s) and we will refund you in full within 14 days of your order cancellation notice.

You may also decide to return your order at any time from the date of the order up to and including 30 days from receipt of the Products by notifying us by mail at Customercare@evestore.com.

Once you have notified us of your intention to return the Product/s, you will have 14 days to return the Product/s to us, in accordance with our return policy. You are liable for any diminished value of the Products resulting from the handling by you other than what is necessary to establish the nature, characteristics and functioning of the Products.

If you exercise your return right, we shall reimburse to you all payments received from you, excluded the costs of delivery, without undue delay and in any event not later than 14 days from the day on which we have received the Products back or you have supplied evidence of having sent back the Products, whichever is the earliest. We will carry out such reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement, except costs of delivery.

When you return the Product, you must return the Product/s to us in an undamaged and unused condition within 14 days from informing us of your intention to return the item. So far as possible and practical, the Products should be returned in their original condition and packaging. You shall send back the Products or hand them over to us or return them to the place of purchase, without undue delay and in any event not later than 14 days from the day on which you communicate to us your withdrawal from this contract. To the extent practical, and for due process of your request, the products should be returned accompanied by the invoice. The deadline is met if you send back the Products before the period of 14 days has expired.

The Products are covered by the Ève warranty in accordance with the conditions transmitted at the time of the purchase, without prejudice, however, of your legal rights under applicable mandatory national legislation, including but not limited to your legal guarantee of conformity for Products of. Chapter 6 in the Norwegian Consumers Code entitling any consumer:

- To act within a reasonable period of time and no later than one years from the date of delivery.

- To choose between repair and replacement of his good, subject to cost conditions laid down in Article 29 and 30 of the Consumer Code;

The provisions of this clause do not replace the rights you have under the legal warranty against hidden defects of Articles 18 and 27 and subsequent of the Consumer Purchases Cancellation Act’s Article 20.   The customer is responsible for the standard maintenance and cleaning of his products.

The photographs and texts illustrating and describing the Products on this Website are non-contractual and for information purposes alone. Ève shall not be liable in case of errors or omissions in the photographs or texts displayed on this Website.Without limiting the scope of these General Conditions of Sale and to the extent permitted by applicable law, no claim of any kind, whether as to Products delivered or non-delivery of Products, or otherwise, shall be greater in amount than the purchase price of the Products in respect of which damages are claimed. In no event shall Ève be liable for any indirect, incidental or consequential damages of any nature (even if the advent of such damage was known or could have been known by Ève), capable of arising in connection with its Products, their use, sale or this Website.We shall not be held liable for any loss or damage which may be incurred by you as a result of your breach of these General Conditions of Sales. We only supply the Products for personal and private use and you agree not to use the Products for any commercial, business or resale purposes. We have no liability to you for any loss of profit, loss of business, business interruption or loss of business opportunity.Nothing in these General Conditions of Sales exclude or limits our liability for:(i) death or personal injury caused by our negligence;

(ii) fraud or fraudulent misrepresentation;

(iii) defective Products; or

(iv) any matter for which it would be illegal for us to exclude, or attempt to exclude, our liability.

Eve Oslo AS  will make every reasonable effort to fulfill its obligations. However, Ève cannot be held responsible or liable for delays or failure to deliver caused by circumstances beyond its reasonable control. Such circumstances include without limitation strikes and industrial action by third parties, civil commotion, riots, wars, natural catastrophes or any others that make impracticable or impossible the Production, transportation or delivery of Products.In the event of a delay caused by force majeure, Ève obligations will be suspended and the time for performance of our obligations will be extended for the duration of the event. Ève will perform its obligations as soon as reasonably possible, and it reserves the right to allocate any remaining Product supply among customers in a fair and reasonable manner.If we cannot perform our obligations due to such an event, you may cancel your contract. To cancel, please contact us. You will have to return (at our cost) any relevant Products you have already received and we will refund the price you have paid, including delivery charges.

The current General Conditions of Sale and your purchase of Products from Ève shall be governed by and construed in accordance with the laws of Norway, without resort to its conflict of law provisions. Any dispute or claim arising out of or in connection with the General Conditions of Sale or your purchase of Products from Eve Oslo AS (including non-contractual disputes or claims) shall be subject to the jurisdiction of Norwegian courts.

For any legal inquiries:
Eve Oslo AS
Colbjørnsens Gate 12,
0256 Oslo,
Norway.