RETURN

We hope you love your EVE purchase. If something isn’t quite right, we offer a 14-day return and a 30-day exchange on all orders, both in Norway and internationally.

The return and exchange period starts from the day your order is delivered or collected.

Return shipping is the customer’s responsibility. Original shipping fees are non-refundable.

If you return part of an order that originally qualified for free shipping and the final order value falls below the free shipping threshold, a standard shipping fee will be deducted from your refund.

Returns can always be made free of charge at EVE Concept Store, Markveien.

All returns and exchanges must be registered via our website before being sent back. For instructions on how to register a return, please see our FAQ page.