PRIVACY POLICY

At EVE, your privacy matters. We’re committed to protecting your personal information and handling it with care, transparency, and in compliance with the Norwegian Personal Data Protection Act (DPDA) and relevant international regulations.

This Privacy Policy explains what data we collect, why we collect it, and how we use it — whether you’re shopping with us or simply visiting evestore.com (hosted by Shopify).

By using our services, you agree to the practices described below.

When you browse our website or place an order, we may collect the following information:

• Name, email, phone number
• Shipping & billing address
• Payment details
• Company name (if applicable)
• IP address, device and browser type
• Order history and behavior on our store

We collect this data to:

• Process orders and payments securely
• Provide customer service and delivery updates
• Prevent fraud and unauthorized activity
• Improve your shopping experience
• Send relevant updates and offers (with your consent)

In some cases, we use automated systems to temporarily flag potentially fraudulent behavior (e.g. suspicious IP addresses or payment info).

We collect personal data when you:

• Browse or make a purchase on evestore.com
• Register an account or sign up for our newsletter
• Contact us or submit forms through our website
• Use services or features connected to Shopify (e.g. store accounts, carts, wishlists)

We may also receive data from trusted third-party partners who help us operate our business.

We only share your information when necessary — for example, with service providers who help us operate our website (like Shopify, payment processors, logistics providers, and analytics tools).

We may also share data:

• When required by law or legal process
• To detect or prevent fraud, security issues, or violations of our terms
• If you connect a third-party app (e.g. for newsletter integration)
• In connection with a business sale, merger, or reorganization

Shopify complies with data protection frameworks including GDPR, the EU-U.S. Privacy Shield (as applicable), and Canada’s PIPEDA. For more details, please visit Shopify's Privacy Policy.

To fulfill your order, we collect:

• Name, address, email, and phone number
• Payment and billing details
• Delivery preferences

This information is used only for processing, delivering, and supporting your order. It is securely stored and never sold to third parties.

You’ll only receive our newsletter if you’ve opted in. You can unsubscribe at any time by clicking the link at the bottom of any EVE email.

When you register an account on evestore.com, we store your name, contact details, and previous orders so you can easily track and manage your purchases. We do not share this information unless it is required to complete your order or assist with customer service.

In case of suspected misuse or fraud, we may share your data with relevant authorities.

We use cookies to enhance your experience on our site — from saving your cart to analyzing website performance. You can read more in our Cookie Policy.

This policy does not apply to third-party websites we may link to. We recommend reviewing their privacy policies before sharing your data.

We take strong precautions to protect your information — including TLS encryption, secure servers, and limited access controls.
While we use analytics tools, personal-level data is only accessed when necessary to serve you better.

We may update this policy occasionally to reflect legal or operational changes. The latest version will always be available on this page.

We're happy to help. Reach out to us at:customercare@evestore.com