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We hope you love your EVE purchase — but if something’s not quite right, we accept returns within 30 days of delivery.
Your refund will be issued once we’ve received and inspected the returned item. Please note that shipping fees are non-refundable.
We offer 30 days of free returns on all orders above 799 NOK.
A return shipping fee of 79 NOK will apply if the return causes your order total to fall below 799 NOK.
This fee will be deducted from your refund.
Return labels are provided via BRING/Posten.
To register your return, follow the instructions on our [Returns Portal/Return Page].
To qualify for a return:
Items must be unused, in original condition, and returned in all original packaging (including tags, pouch, and box).
Shipping fees are non-refundable.
For international returns, a return shipping fee will be deducted from your refund:
€10 for returns from the EU
€15 for all other countries
The return window begins from the day your shipment is delivered or picked up.
To qualify for a return:
Items must be unused, in original condition, and returned in all original packaging (including tags, pouch, and box).
Shipping fees are non-refundable.
Non-returnable items:
Custom or engraved pieces
Made-to-order items
Gift cards
